08,18,2026 18 views
After the busy summer harvest,The East Is Reddiesel engineThe South China Center of the Southern Service Region only took a short break and quickly began to conduct follow-up visits to distributors and users according to the region's arrangements. After each special service, valuable opinions and suggestions were obtained, promoting the continuous improvement and perfection of Dongfanghong's products and services. One day in late July, when they visited Suixi Taitonghe Trading Co., Ltd. (Dongfanghong distributor), they encountered a touching scene.
They were awarded a prize by the dealer for their dedication and responsibility in solving problems for agriculture, rural areas, and farmers
Also rewarded was the local Dongfanghong diesel engine core service station: Suzhou Automobile Transport Service Station.
It is reported that as of now, the sales of Suixi Taitonghe Trading Co., Ltd. have increased by 50% compared to the same period this year, and the number of users of Dongfanghong diesel engines with heavy-duty configurations has increased by 60%. This achievement has outperformed many peers and exceeded the expectations of the company's general manager Gong Baohua.
According to General Manager Gong, local agricultural machinery and cooperatives in Suzhou have been well promoted. The impact of cooperatives' selection of agricultural machinery on the local agricultural machinery market cannot be ignored. Therefore, the company also attaches great importance to cooperative users. When choosing agricultural machinery, cooperatives have different requirements for product performance, quality stability, and service indicators from individual users. They are more professional and have higher requirements. General Manager Gong believes that there are two main reasons for the significant increase in sales this year: first, the agricultural machinery of several large cooperatives in the local area has entered the replacement cycle; Secondly, the brand power of Dongfanghong diesel engines is becoming stronger and stronger, with a strong brand effect. The excellent quality and efficient professional after-sales service of Dongfanghong diesel engines have accelerated users' convergence towards the brand.
Mr. Gong summarized that Dongfanghong Diesel Engine has transformed attentive service into sales figures. He said that Dongfanghong Diesel Engine has achieved the utmost in service details, covering the entire process, reflecting the strength and responsibility of this domestic brandTractorStarting from his dealer, the service network of Dongfanghong diesel engine will be informed through the information sharing system and proactively contacted in the first place. For new models, the service center will send people to the store for pre-sales training. At the same time, they will conduct detailed inspections of the new engines for sale to ensure that each new engine will be delivered to the user in the best condition. After the user drives the new engine home, the nearest service station of Dongfanghong diesel engine will quickly connect with the user and provide training on usage and maintenance. Every user knows which service technician to contact in the first time if any problems occur during the use process. This service standard gives the dealer and user the greatest confidence and protection of their interests.
The service of Dongfanghong Diesel Engine is also reflected in professionalism and speed. The characteristics of agricultural operations are strong timeliness and concentrated operations. In order to ensure that users can repair problems quickly and well, Dongfanghong Diesel Engine has a complete technical training system. Every year, their training engineer team conducts one to two rounds of business training and assessment for more than 1000 service stations across the country, and supervises the entire service process. During the concentrated operation seasons such as spring plowing, summer harvest, double grabbing, and autumn harvest, Dongfanghong Diesel Engine Company organizes special service activities, mobilizes personnel, accessories, logistics, etc. for 24-hour service support. On the one hand, it ensures the interests of farmers, and on the other hand, it plays a key role in China's food security. Important safeguard role.
Mr. Gong gave an example. There is a agricultural machinery cooperative in the sales area he radiates, Suixi Zimu Agricultural Machinery Cooperative. In addition to operating locally, they also travel to Inner Mongolia and other places to cross regions. Currently, they have 15 tractors, all of which have been updated to the Dongfanghong brand in recent years. Among them, three heavy-duty tractors have just placed an order because our Dongfanghong diesel engine service is so good. Wherever they go, Dongfanghong diesel engine service can seamlessly connect. They can rest assured that our service has conquered them.
The awards given by dealers are not only a recognition of Dongfanghong diesel engines, but also a motivation. With their encouragement, Dongfanghong diesel engines will definitely get better and better.
